ok66's Privacy Policy
This policy explains in detail how your personal information is collected, stored, and used securely on the ok66 platform.
This privacy policy applies to all members who use the ok66 website and services. Please read this policy carefully before using the site.
Introduction & Applicability
ok66 is a trusted online gaming platform that offers cricket betting, slots, live casino, and a range of other entertainment gaming options for users in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of your personal information.
This privacy policy ("Policy") applies to all ok66 websites, mobile applications, and digital services. By using any ok66 service, you are considered to have consented to the terms described in this policy. If you do not agree with these terms, you are advised to refrain from using our services.
This policy may be changed or updated at any time. In the event of changes, we will post a notice on our platform. The latest version will always be available on this page.
Information We Collect
ok66 may collect the following types of information to operate its services:
2.1 Information You Provide Directly
When you create an account or use services on ok66, you provide the following information directly:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Documents required for identity verification (National ID or passport details)
- Payment information — bKash, Nagad, Rocket, Upay account numbers or bank account details
- Account username and password
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identification information
- Browser type, version, and operating system
- Date, time, and session duration of platform access
- Pages visited and content clicked
- Information obtained through cookies and similar tracking technologies
2.3 Financial Transaction Information
Records of all financial transactions, including deposits and withdrawals, are stored on our secure servers. This information includes the transaction amount, time, method (bKash, Nagad, Rocket, Upay, bank transfer, etc.), and transaction reference number.
Purpose of Using Information
ok66 uses collected information for the following legitimate purposes:
- Service Delivery: To create and manage accounts and ensure gaming services are provided.
- Identity Verification: To confirm a user's age (21+) and identity, and to prevent money laundering.
- Payment Processing: To ensure the secure processing of deposits and withdrawals.
- Security & Fraud Prevention: To maintain platform security and detect fraudulent activity.
- Support Services: To ensure effective customer service via live chat or email.
- Bonuses & Promotions: To send you relevant offers and bonuses (with your consent).
- Legal Compliance: To comply with applicable laws and regulations.
- Platform Improvement: To analyse user experience and improve service quality.
We will not use your information beyond the purposes stated above.
Sharing Information with Third Parties
ok66 never sells your personal information to third parties for commercial purposes. However, in the limited circumstances below, certain information may be shared with specific third parties:
4.1 Payment Service Providers
Limited financial information is shared with bKash, Nagad, Rocket, Upay, and banking service providers to complete transactions. This information is used solely for processing the specific transaction.
4.2 Technology & Service Partners
Our gaming software providers, security service providers, and analytics companies may receive limited and necessary information. These partners are required to follow data protection policies consistent with our privacy policy.
4.3 Legal Obligations
If required by a court order, legal investigation, or direction from a regulatory authority, we may provide information to the relevant authorities.
4.4 Corporate Restructuring
In the event of a merger, acquisition, or corporate restructuring, user information may be transferred to the new entity — however, the terms of this policy will continue to apply.
Cookies & Tracking Technologies
ok66 uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary to ensure the basic functionality of the platform (login sessions, security).
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Help analyse platform usage to improve service quality.
5.2 Cookie Controls
Through your browser settings, you can accept, reject, or delete cookies. Please note that disabling essential cookies may affect certain platform features.
Data Security Measures
ok66 applies industry-standard technical and administrative measures to ensure the security of your personal information. Our key security measures include:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which prevents unauthorised access by third parties.
- Secure Payment Gateway: All financial transactions are processed through encrypted channels.
- Access Controls: Only authorised staff have access to sensitive user information.
- Regular Security Reviews: Regular system audits are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: An option to add an extra layer of security to your account.
However, no method of data transmission or storage on the internet is 100% secure. Therefore, despite our best efforts, we cannot guarantee absolute security. To keep your account secure, use a strong, unique password and do not share your login details with anyone.
Data Retention Period
ok66 retains your personal information only for as long as it is necessary for the relevant purpose or legally required. Specifically:
- Information for active accounts is retained for account management purposes.
- Financial transaction records are retained for the period required under legal and regulatory obligations, even after an account is closed.
- Information used for marketing communications is deleted after consent is withdrawn.
- Records relating to identity verification documents are retained in accordance with regulatory guidelines.
Once the retention period has ended, we will securely delete or anonymise your information.
User Rights
As an ok66 user, you have the following rights over your own personal information:
8.1 Right of Access
You may request a copy of the personal information we hold about you at any time. We will respond to your request within a reasonable time.
8.2 Right to Rectification
If information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via our support team.
8.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, due to legal or contractual obligations, some information may not be immediately deletable.
8.4 Right to Object to Processing
You may object to the use of your information for marketing communications and withdraw your marketing consent at any time.
8.5 Right to Portability
You may request to receive the information you have provided to us in a common, structured format.
To exercise any of the above rights, please contact our support team.
Privacy of Minors
All ok66 services are intended solely for persons aged 21 or over. We do not knowingly collect personal information from minors (under 21).
If we are informed that a minor has registered on our platform, we will immediately close that account and delete all associated information. If you believe a minor is using our services, please contact us immediately.
Third-Party Websites & Services
The ok66 platform may contain links to third-party websites. ok66 is not responsible for the privacy policies of these external sites. We advise you to read the privacy policy of any third-party site before visiting it.
Game software providers used on our platform (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, Microgaming, etc.) maintain their own data policies.
Changes to the Policy
ok66 reserves the right to update this privacy policy at any time. In the event of any significant changes, we will notify you by the following methods:
- By displaying a prominent notice on the platform.
- By sending a notification to your registered email address.
- By publishing the updated version on this page.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. You are advised to visit this page regularly to stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact our support team. ok66's support service is available around the clock in both Bangla and English.